Service Levels

Tiered services designed for any organization

ETC makes workplace accessibility possible, no matter your starting point, expertise, or budget.

filetree inverted

Independent Assessment

High-level assessment and recommendations, requiring minimal involvement from the customer organization

Learn more about independent assessments

Direction sign illustration

Integrated Assessment

In-depth assessment and roadmap for organizational change, involving high customer participation

Learn more about integrated assessments

Molecule icon inverted

Managed Implementation

Fully managed accessibility interventions implementation with a dedicated ETC specialist

Learn more about Managed Implementation

A silhouette of a person inside a light bulb

Research and results

A New Approach to Understanding Workplace Accessibility

We start with one question: “What does it feel like to be a disabled employee at this organization?”

We build our accessibility assessments to answer that question using qualitative insights along with implicit, explicit, and quantitative data across three areas: the individual, the team, and the organization.

Our Approach to understanding workplace accessibility

275

Papers reviewed

78

Identified working conditions analyzed

350

Evaluative criteria

Independent assessment

File tree illustration Independent Assessment

Review reveals what’s working—and what’s next

For organizations beginning an accessibility journey, ETC experts conduct a high-level audit of your program, policy, and practice.

Final Results
  • Landscape review
  • Greatest opportunities for improvement
  • Recommendations

Discuss an audit of your organization’s program, policy, and practice

Sign illustration Integrated Assessment

Deep dive into what’s holding back accessibility

For companies ready to make a plan, the Integrated Assessment offers customers a deeper understanding of the inaccessible elements of their organization-wide technology, people, and work systems. Customers can expect a detailed road map for improvement.

Ready to launch into an Integrated Assessment for a deeper understanding of our company

Integrated Assessment
Grow-with sepcialist

Molecule icon Managed Implementation

Grow with a specialist on your team

For organizations ready to change, the ETC conducts an integrated assessment, delivers recommendations, and manages the implementation of approved system changes. Customers will be assigned an Accessibility Specialist.

Put a plan in motion with the help of an Accessibility Specialist

Research and practice

Backed by Research, Informed by Practice

We don’t just study accessibility—we live it. The ETC combines comprehensive academic and professional research, and is refined with direct service experience.

Personalized Solutions | White paper

Experience providing individual accommodation services enhances ETC's assessment and consulting.

Read More about Personalized Solutions | White paper

Managing Options | White paper

ETC's assessment matrix, developed using in-depth research and literature review.

Read More about Managing Options | White paper

Customized Services

We’re equipped to customize services to fit your needs. Let us know how we can help.

We create personalized solutions for every organization. If you don’t see what you need, get in touch, and we’ll create that solution to achieve your goals.

Contact us for help creating a solution

Learn more about organization-wide services

Explore our organization-wide assessment and consulting services. Download our brochure to learn in detail about how the ETC can support organization-wide transformation.

Download Brochure

Abstract line illustration